Shipping return and refund policy

Rcshopers Returns Policy for customers.

All Returns Send To: 645 Lockhill Selma Rd, San Antonio, TX 78216

 

Returns: US/Canada

All returns to Rcshopers must meet all the following applicable criteria.

 

1. Preauthorization. Before making any return a request for authorization must be made by contacting

Rcshopers  Customer Service at returns@rcshopers.com. To be considered for approval your

intended return must meet the requirements listed below. If approval is granted a copy of the authorization

must be included in each carton. To submit for preauthorization please include in your email:

a. Order number

b. Products/product name

c. Amount $

d. Quantity of each Products/product.

 

2. Product returns are only accepted for Product(s) purchased directly from Rcshopers for a period of fifteen

(10) months after the date of purchase with proper invoice information. Returns made after 10 months

from date of purchase will be credited at a fifty percent (50%) discount of the invoice referenced purchase

price.

 

3. A packing list referencing the Rcshopers  invoice number, or a copy of the original invoice must be included

with each return. If the customer does not reference the original order number, zero credit will be issued.

 

4. Rcshopers Product(s) must be new, unmarked and packaged to insure receipt in a condition suitable for new

product resale.

 

5. Out of print titles must be received within 90 days following the out of print date. Product titles going out

of print are announced 90 days prior to the out of print date on Rcshopers’s Customers Support:

 

6. When making a multiple package return, please include the packing list information referencing the Rcshopers

order number in each carton/box and mark the outside of each carton in the shipment and the total number of cartons

in the shipment.

 

7. Products may be consolidated for return. All products must be returned freight prepaid via a traceable

method.

 

8. Claims for Products damaged in transit and order shortages must be reported to Rcshopers within nine (9)

days.

 

9. In case of dispute of delivery or receipt of the return shipment, the Distributor’s carrier must be able to

provide a dated, named and signed document as proof that the return has been delivered to and received

by the warehouse.

 

10. The terms of this Returns Policy cannot be modified without a mutually signed amendment to this

Agreement.

 

11. Non-compliance with the Returns Policy may lead to return of products to the Distributor at the Distributor’s

expense or result in in a zero-credit amount.

 

12. Non-US editions cannot be returned to the US warehouses and any such return will result in zero credit.

 

Your personal information may be stored and processed in your region or another country where Rcshopers company and their service providers maintain warehouses and facilities, including Australia, China, France, Germany, India, Ireland, the Netherlands, the Philippines, Singapore, the United Kingdom, and the United States. We take steps, including through contracts, to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.

Rcshopers Co. has certified certain of its services to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. Please view its Data Privacy Framework Notice.

 

Grounds for processing

When we process any personal information within the scope of certain privacy and data protection laws, we do so:

 

Where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;

 

Where necessary for our compliance with applicable law or other legal obligation;

 

Where necessary for the performance of a task carried out in the public interest;

 

Where applicable, with your consent; and/or

 

As necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights.

 

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

 

Welcome to Rcshopers.com rhas been dedicating professional delivery service to the world at large. Our delivery agents respond to our needs at no cost. We have built a good business relationship with many shipping companies like UPS, FedEx, TNT, UPS Routing and other accredited delivery companies like DHL,USPS design to meet our customers needs. All packages are sealed, discreet and secured.

Please ensure you pay careful attention to the address box and contact phone number as this will form your address label for shipping. Failed deliveries from Rcshopers.com cannot be replaced until the item is returned by Rcshopers.com to info@Rcshopers.com  call or text +1 828-542-0336 In the event of a failed delivery, the goods are returned to us promptly by Bath Salts Dealers. Once we have received the goods back we will cancel your order if required. Note All Orders are insured before they arrive at the customer destination. In case of any accrued insurance fee, clients will be notified.Rcshopers.com has been dedicating professional delivery service to the world at large. Our delivery agents respond to our needs at no cost. We have built a good business relationship with many shipping companies like UPS, FedEx, TNT, DHL Discreet Mailingand other accredited delivery companies like DHL,USPS design to meet our customers needs. All packages are sealed, discreet and secured. Note in case of 90% refundable insurance for new clients only they will be notified. The password area on the online form is to create an automatic account with the company. So your password is important to us and case sensitive. Thanks for choosing Rcshopers.com  online shop. We are the best and we have been in business for over decades now. We will never put our clients at risk.

 

Rcshopers.com registered with Us Chamber Of Commerce. Based in the United States, Rcshopers has been dealing with research chemicals, bath salts, herbal incense. vape, cannabis and pain medication nationally and internationally for decades now. Many customers buy from our store and we deal with them locally.  Now, we have decided to go online to meet other research chemicals companies and customers who do not know our existence. This awareness has been designed to meet DEA laws on  banning

 

and regulations, and the United States Controlled Substances Act responsive to direct legislation.

Rcshopers.com has been a dedicated Us Major online company for the past years now. We have recently met up with the Federal Government law regarding shipment and handling of Rcshopers.com . As a result of building a good business reputation within the United States, Canada and the world, We are found at the top of the US Chamber of Commerce as one of the best online companies. We now offer free shipment for all orders above $4000. All packages/goods are sealed discreetly and subject to confidentiality. All goods are dispatched from our warehouse. Transit times apply to orders placed before 12.00pm Monday to Saturday. All in-stock orders received before 12.00pm will be dispatched the same day. All in-stock orders received after 12.00pm will be dispatched the following day. In-stock orders received on weekends, bank holidays and public holidays will be dispatched the next working day. In-stock Orders placed on Saturday before 12.00pm will not be delivered until after the weekend as weekend deliveries are not available.

 

Rcshopers.com  dealers Shop endeavor to dispatch all orders within 1-3 working days. Should there be a delay you will be notified immediately.* Due to circumstances beyond the control of Drugs Dealers. i.e. some deliveries may take longer than expected due to strikes, incorrect address, Rcshopers operational failures etc.

It should be noted that all overnight registered packages are dispatched out of the company warehouse immediately after payment confirmation.

 

Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

 

Contact

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact the Rcshopers Data Protection Officer via the Rcshopers Privacy Support Hub or via post and email:

 

645 Lockhill Selma Rd, San Antonio, TX 78216

 

E-mail legal@rcshopers.com

 

 

When will I receive my book order?

Last updated on February 13, 2024

When you will receive your order depends on whether it’s regular shipping, overnight shipping or 7-10 days shipping.

 

Physical Products

If you ordered a physical product/products, you should receive your tracking number within 24 hours after purchase. You may also check your junk/spam folder for the order confirmation email and order number. If your card is already charged and you still haven’t received your tracking number within 24 hours please contact us via our contactform with the following details and we will investigate what is causing the delay.

 

Order confirmation number/invoice number

Products/product name

Amount (if applicable)

 

Generally, in-stock products are shipped within 2-4 hours( for overnight shipping) 24 hours( for regular shipping) and 2 working days once your invoice is generated and payment has been processed.

 

How can I return my product and get a replacement or refund?

 

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